Cookie Policy

1. Introduction

This Cookie Policy explains how EAC Painting Pte Ltd ("we," "our," or "us") uses cookies and similar tracking technologies on our website www.eacpainting.com (the "Site").

By using our Site, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should change your browser settings accordingly or discontinue use of our Site.

2. What Are Cookies

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. Cookies are widely used to make websites work more efficiently, provide a better user experience, and provide information to website owners.

Cookies can be "persistent" or "session" cookies:

Session Cookies: Temporary cookies that expire when you close your browser
Persistent Cookies: Cookies that remain on your device until deleted or they expire

3. How We Use Cookies

We use cookies for the following purposes:

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and remembering your cookie consent preferences.

Without these cookies, services you have requested cannot be provided.

Examples:
Session management
Security authentication
Load balancing
Cookie consent preferences

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve how our website works.

Examples:
Google Analytics (tracks page visits, time on site, bounce rate)
Traffic analysis tools
Website performance monitoring
Error tracking and debugging

Information collected:
Pages visited
Time spent on each page
Click patterns and navigation paths
Browser type and version
Device type and screen resolution
Geographic location (country/city level)

3.3 Functionality Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use.

Examples:
Language preferences
Region settings
User interface customizations
Form auto-fill information
Live chat functionality

3.4 Marketing and Advertising Cookies

These cookies track your browsing activity to deliver relevant advertisements and measure advertising campaign effectiveness. They may be set by our advertising partners.

We only use these cookies with your explicit consent.

Examples:
Google Ads
Facebook Pixel
LinkedIn Insight Tag
Retargeting pixels
Social media sharing buttons

Information collected:
Pages visited and content viewed
Advertisements clicked
Products or services viewed
Conversion tracking

4. Specific Cookies We Use

4.1 First-Party Cookies

Cookie Name: eac_cookie_consent
Purpose: Store your cookie consent preferences
Duration: 12 months
Type: Essential

Cookie Name: eac_session
Purpose: Maintain your session across pages
Duration: Session (deleted when browser closes)
Type: Essential

Cookie Name: eac_language
Purpose: Remember your language preference
Duration: 12 months
Type: Functionality

4.2 Third-Party Cookies

Google Analytics
Cookies: _ga, _gid, _gat
Purpose: Website analytics and performance tracking
Duration: 2 years (_ga), 24 hours (_gid)
Privacy Policy: https://policies.google.com/privacy
Opt-out: https://tools.google.com/dlpage/gaoptout

Google Ads
Cookies: _gcl_au, IDE, test_cookie
Purpose: Advertising and conversion tracking
Duration: 90 days to 13 months
Privacy Policy: https://policies.google.com/privacy
Opt-out: https://adssettings.google.com

Facebook Pixel
Cookies: _fbp, fr
Purpose: Social media marketing and remarketing
Duration: 90 days to 3 months
Privacy Policy: https://www.facebook.com/privacy/explanation
Opt-out: https://www.facebook.com/settings

YouTube
Cookies: VISITOR_INFO1_LIVE, YSC, PREF
Purpose: Video playback and tracking
Duration: 6-8 months
Privacy Policy: https://policies.google.com/privacy

5. How to Control Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in several ways:

5.1 Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner
You can choose to accept all cookies, reject non-essential cookies, or customize your preferences
You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to:

Block all cookies
Block third-party cookies only
Delete cookies when you close your browser
Alert you when a cookie is being set

Browser-specific instructions:

Google Chrome: Settings > Privacy and Security > Cookies and other site data
Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Cookies and website data
Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
Opera: Settings > Privacy & Security > Cookies

5.3 Opt-Out Tools

You can opt out of targeted advertising through:

Google Ads Settings: https://adssettings.google.com
Facebook Ad Preferences: https://www.facebook.com/ads/preferences
Network Advertising Initiative: http://optout.networkadvertising.org
Digital Advertising Alliance: http://optout.aboutads.info
European Interactive Digital Advertising Alliance: http://www.youronlinechoices.eu

5.4 Analytics Opt-Out

To opt out of Google Analytics tracking across all websites:
Install the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

6. Impact of Disabling Cookies

If you disable cookies, please note that:

Some features and functionality of our website may not work properly
You may not be able to access certain areas of our website
Your user experience may be less personalized
You may need to manually adjust settings each time you visit
Forms may not function correctly
Live chat may not be available

Essential cookies cannot be disabled as they are required for the website to function.

7. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

7.1 Web Beacons (Pixels)

Small transparent images embedded in web pages or emails
Used to track page views and email opens
Combined with cookies to understand user behavior

7.2 Local Storage

HTML5 local storage allows websites to store data locally in your browser
Persists even after browser is closed
Can be cleared through browser settings

7.3 Session Storage

Similar to local storage but data is cleared when browser session ends
Used for temporary data during your visit

7.4 Server Logs

Our web servers automatically collect:
IP addresses
Browser type and version
Referring website addresses
Pages accessed
Date and time of access
Operating system

This information is used for system administration, security, and analytics purposes.

8. Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activities tracked.

Currently, there is no industry standard for how to respond to Do Not Track signals. We do not currently respond to Do Not Track signals, but we respect your privacy choices and provide multiple ways to control cookies and tracking.

9. Changes to Cookie Usage

We may update the cookies we use from time to time. When we make significant changes:

We will update this Cookie Policy
We will update the "Last Updated" date at the top
We may display a notification on our website
We may re-request your cookie consent if required

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

10. International Transfers

Some of our third-party service providers may process data outside Singapore. When this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with Singapore's Personal Data Protection Act (PDPA).

Third-party providers with international operations:
Google (USA)
Facebook (USA)
YouTube (USA)

These companies comply with international data protection frameworks and have appropriate data transfer mechanisms in place.

11. Children's Privacy

Our website is not directed to children under 18 years of age. We do not knowingly collect information from children through cookies. If you believe we have inadvertently collected such information, please contact us immediately.

12. Contact Us

If you have questions about this Cookie Policy or how we use cookies:

EAC Painting Pte Ltd
Email: eacpainting@pm.me
Phone: +65 8275-8001
Address: UBI AVENUE 1, 408938, Singapore
Business Hours: Monday-Friday, 9:00 AM - 6:00 PM
Website: www.eacpainting.com

13. Related Policies

For more information about how we handle your personal data, please review:

Privacy Policy (available at www.eacpainting.com/privacy-policy)
Terms and Conditions (available at www.eacpainting.com/terms-and-conditions)

14. Consent

By continuing to use our website after seeing the cookie consent banner, you consent to our use of cookies as described in this Cookie Policy.

You can withdraw your consent at any time by:
Adjusting your cookie settings through our cookie preference center
Changing your browser settings to block cookies
Contacting us directly

15. Compliance

This Cookie Policy complies with:

Singapore's Personal Data Protection Act 2012 (PDPA)
Industry best practices for cookie usage and transparency
International privacy standards

EAC Painting Pte Ltd
Singapore's Most Trusted Painting Service
Premium. Professional. Protected.